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Where are the bugs?
I work with a team, the Ubuntu Foundations team, that has an interest in a lot of source packages and naturally bugs reported about those packages. To track all these packages we have setup a team in...
View ArticleConfirming a bug task in Launchpad
In the Ubuntu Bug Squad we frequently talk about how to perform tasks on IRC but for some people it is a lot easier to learn something by seeing it done. Subsequently, I’ve created a video of how to...
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See the heat
I find bug heat a useful way to determine the impact of a bug as it takes into account the number of duplicates, number of subscribers and quantity of people affected by the bug. Additionally, as a...
View ArticleSpring Cleaning in Launchpad
A short time ago I ran across a couple of bugs with the same title reported by the same Launchpad user something like: package xyz failed to install/upgrade: subprocess post-installation script...
View ArticleData mining in Launchpad
In Ubuntu we receive a multitude of package installation failures due to people misconfiguring their /etc/default/grub file. During this release cycle we plan on putting some work into helping people...
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Hiking and some Ubuntu
I’d mentioned to some people at the Ubuntu Developer Summit in Oakland that I am currently training to climb Mount Saint Helens in Washington and they seemed somewhat interested in my plan hence this...
View ArticleEasily getting information about duplicate bugs in Launchpad
Somewhat recently I was looking at the Ubuntu Foundations team’s bugs with the most duplicates. In a couple of cases I wanted to find out more information about the properties of the duplicate bug...
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Working on Errors
I’ve recently started working on the Ubuntu error tracker code base and I’ve recently rolled out one feature that I’m excited about and hope that you find useful. Errors are recorded about binary...
View ArticleErrors for Launchpad Users
As I previously mentioned I’ve been working some on the Ubuntu Error Tracker. A bit ago, I added the ability to search for crashes about a source package using a url like...
View ArticleVerification of Stable Release Updates
One of the earliest things I did when becoming involved in Ubuntu community was to participate in the Stable Release Update verification process. Many Stable Release Updates are easy to verify and once...
View ArticlePhasing of Stable Release Updates
For some time we’ve wanted to phase, gradually roll out, updates to expanding subsets of Ubuntu users so that we may monitor for regressions and stop the update process if there are any. The support...
View ArticleA Magic Upstart User Job
One thing I remember being excited about when moving from Windows to Linux was using my middle mouse button to paste. I somewhat recently got a Apple Wireless Trackpad and lost this ability as there is...
View ArticleAutomatic crash reporting
Now that apport-noui, a package to automatically report crashes to the Ubuntu Error Tracker without user interaction, has been proven to work well on Ubuntu devices I was wondering what it would take...
View ArticleStable Release Update for apport-noui
As I hinted at in my last post, apport-noui, which will enable automatic crash reporting, is now available in the -proposed repository for Trusty. If you want to test it follow the instructions in the...
View ArticleGetting information about LP bugs with lots of duplicates
The other day some of my fellow Ubuntu developers and I were looking at bug 1692981 and trying to figure out what was going on. While we don’t have an answer yet, we did use some helpful tools (at...
View ArticleUsing the Ubuntu Error Tracker for SRUs
The Ubuntu Error Tracker is really good at presenting information about the versions of packages affected by a crash. Additionally, it has current information about crashes regarding stable releases of...
View ArticleClarification and changes to release upgrades
I’ve recently made some changes to how do-release-upgrade, called by update-manager when you choose to upgrade releases, behaves and thought it’d be a good time to clarify how things work and the...
View ArticleTesting Unsupported Release Upgrades
Earlier I wrote about how it is possible to upgrade, with the upgrade prompt set to normal, from Ubuntu 16.04 (Xenial) to Ubuntu 17.04 (Zesty) and that this is a supported upgrade path. There is an...
View ArticleCreating more free space in /boot
I’ve recently been looking at issues regarding separate /boot partitions and people running out of free space. Being a long time user of Ubuntu and LVM, I have a /boot partition that was appropriately...
View ArticleUpgrading releases with PPAs
In my years working on the Ubuntu project I’ve seen quite a lot of bug reports about people encountering failures when trying to upgrade from one release of Ubuntu to another. The most common issue, in...
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